Privacy Policy for GlitchCraft Media
Last Updated: 26 September 2025
GlitchCraft Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (glitchcraft.media). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. This policy is written in accordance with the UAE's Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other relevant international data protection principles.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data Personally identifiable information, such as your name, company name, email address, and telephone number, that you voluntarily give to us when you contact us through our contact forms or by other means. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.
Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Cookies and Web Beacons We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookies Policy section below.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
● Respond to your inquiries and provide you with the services you have requested.
● Email you with information about our services, updates, or other promotional materials, where you have consented to receive such communications.
● Improve the functionality and user experience of our website.
● Monitor and analyze usage and trends to improve our services.
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and marketing assistance.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights
In accordance with UAE's PDPL and other applicable data protection laws, you have the following rights: ● The right to access – You have the right to request copies of your personal data.
● The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
● The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
● The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
● The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
● The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies Policy
Cookies are small text files stored on your device that help us operate our website and collect information about online activity. We use cookies to understand site usage and to improve the content and offerings on our Site. You can control cookies through your browser's settings and other tools. However, if you block certain cookies, you may not be able to register, log in, or make full use of the Site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: hello@glitchcraft.com